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If you have a question, please see if you can find an answer here. Otherwise, please contact us and we'll be happy to help.

What happens when a subscription expires?

If your family has a subscription to Kinector, you will have access to several sections of the website where you can upload information to share with your family. This may include photos, recipes or files.

If your subscription expires, your family will no longer have access to this information until your subscription is renewed. Anyone in the family can renew the subscription.

If a subscription is not renewed within 180 days, the information stored in these sections of the website will be deleted.

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